Parent FAQs

Q: I forgot my Username and Password to the Parent Portal what do I do?
A. If you have used the Parent Portal system in the past and forgot your username and password please call the Curriculum Office: 533-2540. Please be ready to give student(s) birthdates.

Q: I have never used the Parent Portal System, how do I obtain my Username and Password?
A. If you have never used the Parent Portal System, please call your school or the Curriculum Office at 533-2540.

Q: Do I need a separate username and password for all my children who are enrolled in the Butte School District?
A. No, you should be able to see all of your children who are enrolled in the District using one Username and password. If you cannot see all your children under one username please contact the Curriculum Office at 533-2540.

Q: I tried to log on to my account and I get an error message that says “your account has been disabled,” what do I do?
A. This occurs when you have entered your password incorrectly three consecutive times. You will need to contact the Curriculum Office to reset your password . Please call 533-2540.

Q: I can access my accounts but, the assignments and grades are not being updated what do I do?
A. Teachers are responsible for updating their gradebook, therefore, you must contact your individual school regarding this issue.

Q: I can access my account but, I don’t see each day’s attendance what do I do?
A. Only absences are displayed on the portal. Therefore, if you do not see any absences then your student has been marked Present and that date will not be displayed on the parent portal.

Q: I have my username and password but I still cannot log on to the system what do I do?
A. In order to access the parent portal you must be running Internet Explorer 6 or higher. If you do not have this version there is a free download from Microsoft. Click here for this free download.

Q: How do I register for parent portal?
A: Contact the District Curriculum Office 533-2540

Q: How do I enroll my child in school?
A: Please view enrollment page for your answer.

Q: What are the requirements for high school graduation?
A: Please view the High School Graduation Requirements document here.

Q: What are the school holidays?
A: Please view the School Calendar.

If you have any other questions please contact the Curriculum Office at 533-2540

 

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